Distance for Home Services

Meet the AI employee your dispatcher wishes they had.

Distance handles every inbound call, text, and chat — then books the job directly into your field service software. No missed calls, no manual entry, no after-hours gaps.

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The challenge

Home service companies lose revenue the same four ways.

Calls that go unanswered

Every missed call is a job that books with your competitor. After 5pm, on weekends, during busy seasons — the calls keep coming whether your team is available or not.

Estimates that go cold

You send the quote, the customer goes quiet, and your team moves on. Without a structured follow-up sequence, that revenue disappears even when the customer was ready to buy.

Memberships that lapse

Maintenance plan customers forget to renew. No automated reminder means walking away from recurring revenue you already earned and a relationship you already built.

Slow seasons with no plan

Shoulder seasons hit and the board goes thin. Without proactive outreach to past customers, your techs sit idle while the revenue sits dormant in your CRM.

THE PLATFORM

One platform. Every conversation.

Distance brings every customer interaction into one place — and gives your team the tools to respond faster, work smarter, and never let a lead slip through the cracks.

All-in-one inbox

Ticketing

Agents

Every channel in one place

Facebook, Instagram, email, SMS, and phone — all in a single inbox. Your team sees every conversation without switching between five different apps.

Every conversation becomes a structured record

Distance automatically creates a ticket from every interaction — with a full transcript, customer details, sentiment, intent, and a summary of what was discussed and agreed.

Agents built around your business, not a generic script

Train Distance agents on your actual workflows — your call scripts, your services, your qualifying questions. Every agent follows your process and handles customers exactly the way you would.

HOW IT WORKS

Three things Distance does for every home service company.

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1 Answer every inbound call

Distance picks up in under 2 rings, around the clock. The AI agent qualifies the call, captures job details, and books the appointment directly into your FSM — no dispatcher required for routine calls.

2 Fill your board before slow seasons hit

Distance runs outbound SMS campaigns to your past customers — tune-up reminders, seasonal specials, membership renewals. Your board fills automatically before you notice the slowdown.

3 Recover revenue you've already earned

Every unsold estimate gets a timed follow-up sequence. Distance re-engages customers at day 3 and day 7 — converting quotes that would have gone cold into jobs on your schedule.