COMPETITORS
Distance vs Rosie: The AI platform built for home services
Distance handles every channel — phone, SMS, chat, social — while Rosie focuses on call answering. One platform, complete coverage, built for the trades.
What is Distance
AI built specifically for home service businesses.
Distance is a multi-channel AI platform that handles every touchpoint in a home service customer journey — from the first inbound call to the post-job review request. Unlike general-purpose answering tools, Distance was purpose-built for plumbers, HVAC, restoration, and cleaning companies, which means tighter integrations, industry-specific scripts, and agents that sound like they belong on your team.
Features
Built for home services
Channels covered
Response time
Languages
Field service integrations
Agent customization
Pricing transparency
Lead conversion lift
Setup time
Distance
Purpose-built
Phone, SMS, chat, social, web forms
Instantly
English, Spanish, French
ServiceTitan, Jobber, HouseCall Pro, Albi
Name, avatar, tone, scripts
Published tiers
+17% documented
Same day
Rosie
Broad SMB focus
Primarily inbound calls
Standard IVR latency
English
Limited
Basic scripting
Quote-based
Not published
1–2 weeks
Built for home services, not retrofitted
Every feature, integration, and default script was designed with plumbers, HVAC, and restoration companies in mind — not bolted on later.
Multi-channel from day one
Rosie handles your calls. Distance handles your calls, texts, chat, and social — so no lead falls through the cracks on a different channel.
Deep field service integrations
Distance connects natively with ServiceTitan, Jobber, and HouseCall Pro. No Zapier workarounds, no manual sync.
Real support from real people
You won't be talking to a chatbot when you need help with your chatbot. Our team picks up — and knows home services.
"You have to use these guys — they’re awesome… literally 10x better than our other AI provider."
Larry B
1 Tom Plumber
"Before Distance, calls and leads slipped through the cracks. Everything gets handled while I’m out on the job"
Frankie C
OsoClean
"The Distance AI has really helped us streamline our lead intake process and has increased our chances of converting them too!"
Isaak C
The Yard Experts
“The most attentive company I have ever worked with! Would highly recommend them for any of your AI needs”
Chandler H
All U Need Pest Control
"Distance AI’s deep expertise made our setup completely seamless — they’re flexible, knowledgeable, and a genuine pleasure to work with."
Erica B
SERVPRO
“I’ve grown my leads at least 25% since implementing Distance last year.”
Bryn S
The Laser Brothers
"We closed a $15K job while away from the desk—our Distance agent handled it."
Ruslan I
Green State Restoration
“We used to miss calls during busy season. Now every lead gets picked up.”