AI ticket management for the trades
Our ticket management service automatically captures notes from every client conversation and transcribes it, keeping you and your team organized. With Distance, ticketing and data capture have never been easier.
With Distance, you train and customize your own AI agent, making ticket management and lead capture a breeze. Once lead data is captured, your agent will push the data into your CRM and to the appropriate person in your organization to follow-up as needed.
These aren’t just surface-level responses. Distance handles FAQs, books appointments, and even qualifies your deals. It’s fast, reliable responses that help you book more jobs and grow revenue.
Superhuman staff for a fraction of the cost
On average, Distance costs up to 90% less than a traditional CSR. Boost your business profitability and run a tight ship with immediate lead responses on any channel, in any language, for less.
Streamline your workflow and focus on what matters
Respond to messages instantly and qualify your leads across all major channels. Distance customers save more than 1,500 minutes monthly, so your team can focus on more important tasks.
Keep customers happy, 24/7
More than 75% of customers prefer text (SMS) or chat over a traditional phone call. As the market continues to move to text, Distance meets customers where they are—and where they’re going.
Multi-channel AI messaging
Distance provides businesses the equivalent of a staff member that answers questions, qualifies leads, takes notes—across all channels, instantly and 24/7. The best part? They do so at 1/10th the price of a traditional hire.
The AI platform for your business
Our AI software was made with the needs of service businesses in mind. Distance will simplify and streamline your workflow and communications, whether you’re a plumbing, HVAC, pest control, or cleaning business.
Getting started with Distance is simple
Customize Miles
Customize Miles—your AI agent. Share your business details, product offering and playbooks with your agent.
Connect channels
Connect Miles to your communication channels - SMS, Instagram, Facebook and email. Add live chat capabilities to your website and social media.
Activate Miles
Enable Miles to manage inbound conversations automatically. Review summaries, identify qualified leads, and focus on prioritizing high-value opportunities.
